Maryland School 
 Psychologists' Association
 

Frequently Asked Questions

Online Payments and Refunds

What forms of payment are accepted ONLINE?

MSPA ONLINE accepts only VISA, Mastercard, and PayPal.  All ONLINE transactions are processed via PayPal. 

This charge will appear on your credit card statement as payment to PAYPAL *MARYLANDSCH.

Upon completing your ONLINE transaction, two receipts (one from MSPA and one from Paypal) will be emailed to you.

Refunds are permitted for some transactions. Please check the event webpage or the event brochure for details.

I am a member, but when I try to register for an event ONLINE, I get a message indicating that I need to establish membership.

Some events or event levels are for members only.  a)  Verify that the email address you are using for registration is the same one associated with your membership account.  b)  Attempt to register again.  The smallest error in typing your email address could result in a rejection.  c) Verify that your membership status is up-to-date.  MSPA may send some emails to both current and former members.

I am unable to complete my registration due to an unpaid invoice.   Invoices are created each time a registration process is initiated.  Some people abort the transaction prior to the final step, but after an invoice has been created.  Effective 05/06/13,  all incomplete transactions will be voided.  Unpaid invoices will be deleted.  If you find that you have an unpaid invoice, please email webmaster@mspaonline.org.

I would like to register for an event ONLINE and pay by mail.  MSPA no longer supports this option for Event registration.  If you wish to register online, you must submit your payment at the time of registration.  If you would like to pay via USPS, please download the brochure and follow the instructions.  

Membership Information, Application, and Renewal

General Membership Information

My membership has lapsed.  I would like to reapply for membership. Lapsed members may still receive email notices of special events and other MSPA news.    You may renew your membership by logging in with your email address of record and completing the renewal process.  All information from your previous account will be retrieved.  You may change your email address at that time.

I would like to apply for Student membership.  Please use your university email address to register for Student membership.

For Student Members upgrading to Early Career - 1st Years:  If you are currently using your university email address as your membership email address, please follow these steps: 

•1.      Log in to your MSPA account using your current MSPA email address.

•2.      Select View Profile.

•3.      Select:  Edit Profile – change your email address.

•4.      ** Remember, your MSPA email address is your unique identifier used to participate in member benefits such as special events, voting, and the Members Only section of the MSPA website

Hooray,  I am retiring!   Members who are eligible and wish to change their Membership category (i.e., from Active to Retired, Student to 1st year, 1st year to Active) may do so by logging into their account and selecting the ‘Change Membership Level’ button. 


Member Profile, User Name, and Password

I forgot my user ID.  Your  USER ID is your email of recordIf you do not remember which email you used to register, please email webmaster@mspaonline.org

My spouse and I share the same email address.  Is this acceptable?  Sorry, because your email address is used as your unique identifier for your account and voting privileges, only one member may be linked to the email address.

I am currently using my university email address to access benefits as a student member.  I wish to upgrade my membership to another level.  Can I change my email address in my profile?  Yes,  to change your email address, log-in using the email address of record and select 'Change Profile'.

I don't remember my password.  In the upper right corner of this webpage, insert your email address of record and select Forgot Password.  If you do not remember which email you used to register, please email webmaster@mspaonline.org

I would like to change other information associated with my account.  Log-in using your email address of record and select 'view profile'.  You can change information related to your account.  You can also select what information you would like to share with other members.

Vision: All students will thrive in school, at home, and throughout their lives.
 

Mission: MSPA promotes and advocates for best practices in school psychology to improve learning, behavior, and mental health for all students, families, and schools.

Direct website related questions to webmaster@mspaonline.org. Direct other questions to the appropriate board member at Executive Board or Officers.

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